Your whole service day. One place.
Fault reports, scheduling, maintenance, work orders and machine history in one app, for the office and the technicians. For any kind of machine.
Public pricing, no forced demoNothing to installData stored in the EU
Sound familiar?
Today, service runs on phone calls, paper and spreadsheets
Every service company knows this. No statistics needed: just count how many work orders never got invoiced last year.
Faults get lost
Calls, texts, WhatsApp. Who took it? Which machine? When? By the time the technician arrives, nobody remembers.
Maintenance slips
Due dates live in people’s heads and a spreadsheet. They slip, then come the expensive repair and the angry customer.
Work never gets billed
The paper work order stays in the van. Hours, parts, travel: what isn’t written down is lost.
The life of a fault
From fault report to billable work order
Every step in the same app, tied to the machine. Nothing falls through the cracks between two people or two programs.
Report
Kitchen staff scan the QR code on the machine and tap what is wrong.
Ticket
It appears in the office instantly, with machine and location.
Schedule
One click and it is in the technician’s calendar.
Work order
Filled in on site, with photos and customer signature.
Invoice
The office sees what is done and what it is worth.
Product tour
Real screens, not mock-ups
This is the app service companies work with every day.
One day, many sites, one round
Due maintenance becomes a daily route. The technician goes site by site, and the call-out fee counts once.
- Due dates tracked per machine
- Machines and tasks per stop
- Many machines on one work order
Done on site, signed, sent
Diagnosis, work done, parts, mileage and photos. The customer signs on the phone, and the PDF goes out by email.
- Dictation: say it, the app writes it
- Hours and parts in one place
- Ready-to-invoice flag for the office
Every job sticks to the machine
Serial number, location, next maintenance and full history. Years later you still see who replaced what, and when.
- Fault history per machine
- See which machines are worth replacing
- A QR label for every machine
Even the non-job work stays on track
Parts orders, quotes, contracts, van inspections. Cards with photos, due dates and an owner.
- Kanban board with colour labels
- Separate service board for handed-over items
- Reminders in the bell
One glance in the morning
The app tells you what to schedule, what is overdue and what can be invoiced. One button and you are on it.
- A to-do list, not a spreadsheet
- Live view: who is where
- Tomorrow in one click
QR on the machine
Anyone can report a fault. 20 seconds.
Scan the QR code
From the sticker on the machine, with any phone.
Tap what is wrong
Big buttons: won’t switch on, shows an error code, leaking water…
Send
No app, no sign-up, no password.
Machine, site and customer are already identified. The office sees it instantly, and the reporter can follow the repair through a link.
Industries
For any machine that needs servicing
The app is built around the machine, not the trade. It works the same for a combi steamer, an air conditioner or an industrial washer.
Why us
“We are not a software company that also makes service software. I am a technician who built the software I was missing.”Founder of hakapesy, building services technician
Pricing
Public pricing that grows with your fleet
No sales call needed to find out the price. We never charge per ticket.
Start
HUF 79,900/mo
Up to 200 machines, 3 technicians, 2 office users.
Pro
HUF 199,900/mo
Up to 1,000 machines, 10 technicians, 5 office users.
Large
HUF 449,900/mo
Up to 3,000 machines, 30 technicians, 15 office users.
Try it with your own machines
Free for 30 days. We help you load your machines and print your first QR labels.