Enterprise
A service system shaped around your processes
Multiple sites, multiple teams, subcontractors and strict documentation requirements. We assess how you operate, then configure and extend hakapesy™ to match, under your own brand if you wish.
Process management
Process design and customisation
Together we map the process from fault report to invoice, then configure your own statuses, approval steps, deadlines and notifications.
- Custom statuses and workflows
- Approval steps and owners
- Deadlines and escalation alerts
- Company-specific checklists and templates
Coordination
Transparent operational control
Management and dispatchers see the whole operation in one view: sites, teams, open items and upcoming deadlines.
- Breakdown by site and team
- Live status of field staff
- Late items highlighted automatically
- Management reports and exports
Permissions
Permission levels that match your organisation
Roles by function and by data scope. Everyone sees and changes exactly what their role covers.
- Permissions per function
- Visibility by site and customer
- Internal data kept apart from external users
- Logged actions
Subcontractors
Subcontractors in the shared digital documentation
External partners receive the jobs assigned to them with restricted access, fill in work orders and upload photos. Documentation stays in one place, in one format.
- Restricted access per job
- Uniform work orders and photo records
- Partners see only their own jobs
- Full history linked to the machine
White label
White label for key clients
The system runs under your brand: your name, logo, colours, domain, email sender and document design. Your customers see your software.
- Your own brand name and design
- Your own domain and email sender
- Your own PDF and document templates
- Custom pricing and contract
Integrations
Connected to your existing systems
Data does not stay isolated. Through custom development we connect hakapesy™ to the systems your company already uses.
Invoicing
Ready-to-invoice work orders passed to your invoicing software.
ERP and stock
Parts, item numbers and stock levels kept in sync.
Export and reporting
Structured data export for analysis and accounting.
Email and notifications
Documents and notifications sent from your own domain.
Onboarding
How enterprise onboarding works
Assessment
Review of processes, roles, data and systems.
Process plan
Statuses, permissions and documents designed.
Configuration
Setup and custom development where needed.
Pilot
Live trial at one site or with one team.
Rollout
Data import, training and full launch.
Let’s talk about your processes
After a short assessment call we give you a concrete rollout proposal and a custom quote.